Support
Contact Support
For bugs, onboarding help, Privacy questions, or general feedback about tracking shifts and pay cycles:
trackedhours@gmail.comTypical reply windows: 1–2 business days • Please include device model & iOS version • Never send payroll numbers you aren’t authorized to disclose.
Popular topics
- Shift tracking. Start with the in-app timers or manual editors for past days; verify break subtraction matches employer policy manually.
- Overtime models. Defaults are illustrative—the app helps you annotate thresholds; consult HR for the rule set that binds you legally.
- Estimated earnings. Pulls from hourly rates & hours you configure; reconcile against pay stubs, deductions, garnishments, commissions, tipped roles, statutory holidays and similar situations we may not automate.
- Exports. Use secure storage when saving CSV/PDF summaries; delete copies you no longer need.
- Achievements & social badges. Turn off broadcasting from settings if prefer private streaks—see the Privacy Policy for detail.
- Website only. This page is informational; the actionable product lives inside the Hour Tracker app on iPhone via the App Store.